FAQ

Welcome to Evaloria by TS FAQ
Here you’ll find answers to our most common customer questions. If you don’t see your question here, please contact us at support@evaloriabyts.com.

1. What types of products do you sell?

We offer a wide range of print-on-demand products including apparel, bags, accessories, home décor, and lifestyle essentials.

2. How long does it take to process an order?

Orders are typically processed within 2–4 business days. Custom designs may take slightly longer.

3. When will I receive my order?

Standard shipping: 7–15 business days

Express shipping (where available): 3–7 business days
Delivery times vary by location and courier.

4. Do you ship internationally?

Yes, we ship worldwide. Please note that customs fees, VAT, or import taxes may apply in your country.

5. How can I track my order?

Once your order has shipped, we will email you a tracking number and link to follow your delivery.

6. What is your return policy?

We accept returns within 14 days of delivery, provided the items are unused and in original packaging. Please see our Refund Policy for full details.

7. Can I cancel or change my order after placing it?

We process orders quickly, so cancellations or changes must be requested within 12 hours of placing your order.

8. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment gateways supported in your region.

9. Do you offer custom designs?

Yes! Many of our products can be personalized. Contact us for more details.

10. How do I contact customer service?

You can email us at support@evaloriabyts.com. We typically reply within 24–48 business hours.